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Applications and Software Development Department

The Information System and Application Development Department, abbreviated as DDSIA, is responsible for ensuring strategic technical support to the Executive Director, departments, and other structures of the services of the TIC TIMOR Agency, IP in the areas of system and information platform development. Its responsibilities include planning, coordinating, executing, and evaluating projects and activities related to the implementation, development, maintenance, and security of information systems and application provisions in an integrated and systematic view of interactions and interoperability, training and capacity building processes, and the electronic government platform.

About us
Planning Stage

The planning stage encompasses all aspects of project and product management including carry over project. This typically includes resource allocation, capacity planning, project scheduling, costing, and provisioning.

Requirements of Analysis Stage

The phase were the focal point of the project together with the business analyst, desgner and other related specialyst to collect the requirement based on the incoming request from Government Institutions.

Design and Prototyping Stage

The coding stage includes system design in an integrated development environment. It also includes static code analysis and code review for multiple types of devices.

Software Development Stage

The building phase takes the code requirements determined earlier and uses those to begin actually building the software.

Software Testing Stage

to make sure that there aren’t any bugs and that the end-user experience will not negatively be affected at any poin

Implementation and Integration

The information system will be integrated into its environment and eventually installed. After passing this stage, the software is theoretically ready for market and may be provided to any end-users.

Operations and Maintenance Stage

Application performance monitoring (APM), to quarantee business continuityfor 24/7 excep national voltage drop.

Total Government
Institutions

hosted applications
Development

state budget
savings

work force

Web portal development involves a series of procedures that should be followed to ensure the successful creation of a website that meets the client's requirements.

The following are the procedures involved in web portal development.

  • Requirement gathering: The first step in web portal development is to gather requirements from the client. The developer should ask the client about their business goals, target audience, preferred design, and features they want to be included in the portal.
  • Planning: Once the requirements are gathered, the developer should plan the project. This involves creating a project plan, defining the scope of work, and estimating the time and resources required.
  • Design: The next step is to create the design for the portal. This involves creating a wireframe, selecting the color scheme, and choosing the typography.
  • Content creation: The developer should work with the client to create content for the portal. This includes writing copy, creating images and videos, and optimizing content for search engines.
  • Testing: After development is complete, the portal should be tested for functionality, usability, and performance.
  • Deployment: Once the portal is tested and approved, it can be deployed on the client's server.
  • Maintenance: The developer should provide ongoing maintenance and support for the portal, including fixing bugs, updating content, and adding new features as required.
  • SEO optimization: It is important to optimize the website for search engines to ensure that it ranks well in search engine results pages (SERPs). This involves optimizing the website's content, meta tags, and URLs for relevant keywords.
  • Security: Security is a critical aspect of web portal development. The developer should ensure that the website is secure and protected from unauthorized access, hacking, and malware attacks.
  • Mobile Responsiveness: In today's world, a large number of users access websites through their mobile devices. Therefore, it is essential to make sure that the website is responsive and works well on different mobile devices.
  • Integration with third-party services: Many websites require integration with third-party services like payment gateways, social media platforms, and email marketing services. The developer should ensure that the portal is integrated with these services seamlessly.
  • Analytics: It is important to track the performance of the portal to measure its success and identify areas for improvement. This involves setting up analytics tools like Google Analytics and tracking key metrics like traffic, bounce rates, and conversion rates.

In conclusion, web portal development involves a range of procedures that should be followed to ensure that the portal meets the Government Instituisions requirements, is secure and optimized for search engines, and provides a good user experience. Following these procedures can help ensure the successful development of a web portal that achieves the client's business goals

The procedures for developing web apps is depending on the project requirements and the development team's approach.

There are some common steps that are used in TIC TIMOR in web app development process such as:

Requirement Analysis: The first step in developing a web app is to gather and analyze the project requirements. This involves understanding the business goals of the project, identifying user needs, and defining the scope of the app.

  • Planning: Once the requirements are understood, the development team will create a plan for the project. This includes defining the development approach, selecting the technology stack, and creating a project timeline.
  • Design: The next step is to create a design for the app. This includes creating wireframes, user interfaces, and prototypes. The design should be user-friendly and visually appealing.
  • Development: Once the design is approved, the development team will start coding the app. This involves writing code, integrating APIs, and creating a database.
  • Testing: After the development is complete, the app undergoes rigorous testing to ensure that it works as intended. This includes functional testing, performance testing, and security testing.
  • Deployment: Once the app has been thoroughly tested, it is deployed to a production environment. This involves setting up servers, configuring the app, and ensuring that it can handle traffic.
  • Maintenance: After the app is deployed, it will require ongoing maintenance to ensure that it remains secure and up-to-date. This involves monitoring the app, fixing bugs, and updating software components as needed.
  • User Feedback and Updates: Once the app is deployed, the development team should gather feedback from users to make improvements to the app. This can include adding new features, fixing bugs, and optimizing performance.
  • Scaling: As the app gains popularity and the user base grows, it may be necessary to scale the app to handle increased traffic and data volume. This can involve upgrading hardware, optimizing code, and using cloud-based solutions to ensure that the app can handle increased demand.
  • Security: Web app security is crucial to protect against data breaches and cyberattacks. The development team should implement security measures such as encryption, firewalls, and access controls to ensure that user data is kept safe.
    • web app development is an iterative process that requires ongoing communication, collaboration, and a focus on meeting user needs. By following best practices and staying up-to-date with the latest technologies, the development team can create high-quality web apps that are user-friendly, secure, and scalable.

Mobile app development follows a similar procedure to web app development, but with some additional steps that are specific to mobile devices. Here's an overview of the typical mobile app development process:

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  • Idea and Planning: The first step in mobile app development is to come up with an idea for the app. This involves understanding the user's needs and defining the app's purpose. Once the idea is defined, the development team will create a plan for the project, including timelines, budgets, and resource allocation.
  • Research and Analysis: Before starting development, the development team should conduct research on the target audience, the competition, and the current market trends. This can help the team refine the idea and make informed decisions about design and development.
  • Design: The next step is to create a design for the app. This includes creating wireframes, user interfaces, and prototypes. The design should be optimized for mobile devices and follow best practices for usability and user experience.
  • Development: Once the design is approved, the development team will start coding the app. This involves writing code, integrating APIs, and creating a database. Mobile app development requires specific skills and tools, such as cross-platform development frameworks or native development tools.
  • Testing: After the development is complete, the app undergoes rigorous testing to ensure that it works as intended. This includes functional testing, performance testing, and usability testing on various mobile devices and platforms.
  • Deployment: Once the app has been thoroughly tested, it is deployed to the app store(s) and made available to users. The development team should ensure that the app meets all the requirements of the app store(s) and follows best practices for app distribution.
  • Maintenance: After the app is deployed, it will require ongoing maintenance to ensure that it remains secure and up-to-date. This involves monitoring the app, fixing bugs, and updating software components as needed. Maintenance also includes adding new features, improving the user experience, and optimizing performance based on user feedback.
  • User Feedback and Updates: Once the app is live in the app store(s), the development team should gather feedback from users to make improvements to the app. This can include adding new features, fixing bugs, and optimizing performance.
  • Analytics: It is important to monitor app usage and gather analytics to understand how users interact with the app. This data can provide valuable insights into user behavior and help the development team make data-driven decisions about future updates.
  • Security: Mobile app security is crucial to protect against data breaches and cyberattacks. The development team should implement security measures such as encryption, secure authentication, and secure data storage to ensure that user data is kept safe.
  • Updates and Upgrades: As mobile devices and operating systems evolve, the development team should update the app to ensure compatibility and take advantage of new features and functionality. This requires ongoing maintenance and upgrades to the app's code and infrastructure.
  • Marketing and Promotion: Once the app is live in the app store(s), the development team should develop a marketing and promotion strategy to drive downloads and increase app visibility. This can include app store optimization, social media campaigns, and paid advertising.
    • mobile app development requires a comprehensive approach that covers all aspects of the development process, from idea to deployment to ongoing maintenance and updates. By following best practices and staying up-to-date with the latest technologies and trends, the development team can create successful mobile apps that meet user needs and drive business growth.

Data migration refers to the process of moving data from one system or platform to another.

The procedure for data migration will vary depending on the systems involved, the amount of data to be migrated, and the complexity of the data. However, there are some general steps that can be followed to ensure a successful data migration:

Define the scope: Determine what data needs to be migrated, how much data there is, and where it is located. This will help you understand the scope of the migration and plan accordingly.

  • Assess the data: Analyze the data to determine its quality, consistency, and accuracy. This will help you identify any potential issues that may arise during the migration process.
  • Plan the migration: Develop a plan that outlines the steps involved in the migration process. This should include timelines, roles and responsibilities, and any necessary resources.
  • Test the migration: Before migrating the data, conduct tests to ensure that the process works as intended. This may involve running tests on a sample set of data or in a staging environment.
  • Execute the migration: Once the testing is complete, begin the actual migration process. This may involve transferring data through a variety of methods such as bulk uploads or data integration tools.
  • Validate the migration: After the data has been migrated, perform validation checks to ensure that the data has been transferred accurately and completely.
  • Monitor and maintain: Once the migration is complete, monitor the data to ensure that it is functioning as expected. Make any necessary adjustments to maintain data integrity and security.

    • Additionally, there are some best practices that can be followed to ensure the success of the data migration process:

  • Backup your data: Before starting the migration process, it is important to backup all of your data to ensure that you have a copy in case anything goes wrong during the migration.
  • Use data mapping: When migrating data from one system to another, it is important to map the data fields from the source system to the target system. This ensures that the data is accurately transferred and mapped to the correct fields.
  • Monitor the migration process: During the migration process, it is important to monitor the progress and ensure that the data is being migrated correctly. This can be done through tools such as data migration software or by manually checking the data.
  • Perform data cleansing: Before migrating the data, it is important to cleanse and validate the data to ensure that it is accurate and consistent. This can help reduce errors and improve the overall quality of the data.
  • Train end-users: After the migration is complete, it is important to train end-users on how to use the new system and access the migrated data. This can help ensure a smooth transition and reduce the risk of errors.

Services

TIC TIMOR is a Government Public Institute, as mandated by Decree law No.29/2017 to manage the e-services delivery infrastructure, implementing ICT Policy, and developing e-Government services application.

IT Development

IT development incorporates all the resources used to develop and manage a platform or software. When using services, third-party assistance can be brought on to aid in the completion of projects, or any of the various tasks required for the completion of software. Some of those services include QA testing, business solutions, migration, application development, and application maintenance. Generally, when not handled by on-site staff, remote assistance is for short-term projects. Sometimes these are referred to as “shadow developers.”

Information technology training

IT training is a broad phrase that covers a variety of industries, technical information, and other aspects related to the internal processes that a business relies on to function. Technical IT training encompasses many skill sets.

Information technology consulting

Information technology (IT) consulting services help improve the performance, scalability and competitiveness of your company through right technology enablement and usage. In IT since 1989, ScienceSoft can expertly guide your IT and digital transformation initiatives from strategy to implementation.

Data Backup and Restoration

Some providers offer data backup with cloud or others with external data centers. Regardless of the method used, data backup involves the preservation of information in case of unforeseen problems, such as natural disaster, malicious intrusions, hardware failure, and more. Often a business refers to this as a “BDR strategy” (backup disaster recovery). For most organizations, having some form of backup is mandatory in order to prevent issues like downtime and critical information loss.

Monitoring Services

Similar to security services and also found with an MSP, a monitoring application does as it sounds: keeps an eye on servers, net traffic, communication, security, and/or anything needed by an enterprise. This service is often employed for smaller companies who lack the resources of larger organizations but still require robust IT support/features. Responsibilities can range from automatically updating software/anti-virus to monitoring the integrity of hardware with SMART programs.

Cybersecurity Services

A broad category involving any and all service types falling under the umbrella of cybersecurity. In IT, it’s the act of protecting networks and data from malicious attacks by deploying a variety of methods, from network monitoring, firewalls, anti-virus, layered networks, and more. Often managed through a provider, it can also be handled on-site. Cybersecurity services are valuable as they draw from larger resources and more experienced staff. Among IT service options, the importance of cybersecurity cannot be stressed enough.

Team

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Justo Fernandes

the Director

Sarmento Tong

Officer Software Developer

Tiago dos Santos Fernandes

Officer Trainer

Geovannio Frederico de Jesus

Officer System Analyst